Items must be returned with all original contents and packaging. If a laptop is returned missing components (like the power adapter), a deduction may be taken from your refund—typically around 15% .
Open-box laptops still carry a manufacturer's warranty, which usually resets to the date of your purchase. Return Methods best buy open box laptop return policy
For online orders, you can print a prepaid shipping label from your Best Buy account. Important Caveats Best Buy Return & Exchange Policy Items must be returned with all original contents
Refunds are typically issued to the original form of payment. For mail-in returns, processing takes 7–10 business days once received. best buy open box laptop return policy
Most standard laptops do not incur a restocking fee at Best Buy, unlike some other retailers or specific "activatable" cellular devices.