Consumer Behaviour In Online Shopping -
: Sustainability is no longer a marketing "bonus"—it is a baseline expectation. Consumers now demand Digital Product Passports for evidence of a product's lifecycle and ethical sourcing. 3. Key Behavioral Drivers
: Because AI agents do the pre-work, many purchase decisions are made hours before a user enters a branded search, creating a "blind spot" for traditional marketing analytics. 2. The Psychology of 2026: Trust vs. Transparency consumer behaviour in online shopping
: Daily online shopping frequency has dropped significantly (from 21% to 9% year-over-year) as consumers become more deliberate and less impulsive. : Sustainability is no longer a marketing "bonus"—it
The 2026 shopper is fundamentally skeptical and requires "documented confidence". consumer behaviour in online shopping
: The primary question has shifted from "What do I want?" to "What can I buy without consequence?".