Don’t assume you know anything; ask questions to uncover the client's reality.

The consultant involves the client in every step, ensuring the client owns both the problem and the solution. The 10 Principles of Process Consultation

Good advice at the wrong time is useless.

Understand the client’s culture and pace rather than forcing your own.

Pay attention to how the client reacts to you.

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The He... - Process Consultation Revisited: Building

Don’t assume you know anything; ask questions to uncover the client's reality.

The consultant involves the client in every step, ensuring the client owns both the problem and the solution. The 10 Principles of Process Consultation Process Consultation Revisited: Building the He...

Good advice at the wrong time is useless. Don’t assume you know anything; ask questions to

Understand the client’s culture and pace rather than forcing your own. Don’t assume you know anything

Pay attention to how the client reacts to you.

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