A Call Center: Buy

: Smaller or generic centers often trade between 0.5x and 1.5x annual revenue .

: Established track records and strong client relationships add "goodwill" value, which can be calculated using the Capitalized Excess Earnings method. 3. Due Diligence Checklist buy a call center

Call center valuations typically follow standard industry multiples: : Smaller or generic centers often trade between 0

: Inbound centers focus on customer support and technical help, while outbound centers typically handle telemarketing, sales, or collections. while outbound centers typically handle telemarketing